Setting Up Utilities in Jacksonville, Texas
Inside the city of Jacksonville, electricity is part of Texas's deregulated market: Oncor owns the lines and delivers the power, but you choose your own retail electric provider, so it pays to compare plans before you sign up. (Rural Cherokee County is largely served by Cherokee County Electric Cooperative, where you don't shop for a plan.)
Natural gas comes from CenterPoint Energy, the City of Jacksonville handles water and trash, and Optimum leads the internet options, with Cherokee County Electric Cooperative also building out fiber.
Electricity
You can choose your providerWithin the city of Jacksonville, electricity is deregulated on the Oncor grid — Oncor delivers the power and handles outages, but you choose your retail provider and can compare plans on Power to Choose. Rural Cherokee County is largely served by Cherokee County Electric Cooperative instead.
Delivery utility (poles, wires & outages): Oncor
Compare electricity plans →Natural Gas
CenterPoint Energy
CenterPoint Energy is the natural gas utility serving Jacksonville.
Water & Sewer
City of Jacksonville
The City of Jacksonville handles water, sewer, garbage, and recycling; rural properties may be on a water supply corporation.
Trash & Recycling
City of Jacksonville
Garbage and recycling are handled by the City of Jacksonville as part of city utility service.
Internet
Optimum
Optimum is the leading cable and fiber internet provider in Jacksonville, and Cherokee County Electric Cooperative is building out fiber as well. Availability varies by address — check the FCC map.
Check your address (FCC map) →Electricity: You Choose Your Provider (In the City)
Within the city limits of Jacksonville, electricity is deregulated. Oncor is the transmission and distribution utility — it owns the lines, reads your meter, and handles outages — but it doesn't sell you electricity. That comes from a retail electric provider you pick yourself, so it's worth comparing plans on the state's Power to Choose site before you turn the power on.
One wrinkle worth knowing: much of rural Cherokee County is served by Cherokee County Electric Cooperative (CCECA), a member-owned co-op where you don't shop for a plan. If you're moving to an address outside the city, confirm which one applies.
Gas, Water, and Trash
Natural gas in Jacksonville is provided by CenterPoint Energy. Water, sewer, garbage, and recycling within the city come from the City of Jacksonville, typically on one utility account. Properties outside the city may instead rely on a rural water supply corporation, so confirm for your specific address.
Internet
Optimum (formerly Suddenlink) is the leading cable and fiber internet provider in Jacksonville, and Cherokee County Electric Cooperative has been expanding fiber service in the area. Because broadband availability is address-specific, the most reliable check is to enter your address on the FCC National Broadband Map.
FAQ: Utilities in Jacksonville
Yes, within the city of Jacksonville. The city is in Texas's deregulated market on the Oncor grid, so you choose your own retail electric provider. Much of rural Cherokee County is instead served by Cherokee County Electric Cooperative, where you don't shop for a plan.
In the city, Oncor is the transmission and distribution utility that delivers power, while you buy electricity from a competing retail provider of your choice. Rural Cherokee County areas are largely served by Cherokee County Electric Cooperative.
CenterPoint Energy provides natural gas. Water, sewer, and trash within the city come from the City of Jacksonville.
Optimum is the leading cable and fiber provider, with Cherokee County Electric Cooperative expanding fiber as well. Because availability varies by address, check the FCC National Broadband Map for your exact location.
Sources & Verification
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