North Richland Hills Guide

Setting Up Utilities in North Richland Hills, Texas

North Richland Hills runs on the deregulated grid, so the big first decision is one people from regulated states aren't used to: you choose your own electric provider. Oncor owns the wires either way. Gas, water, and trash are the straightforward part — here's the whole checklist.

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Electricity

You can choose your provider

North Richland Hills is in the deregulated ERCOT market. Oncor owns the poles, wires, and meter and handles outages, but you choose your retail electric provider and compare plans on the state's Power to Choose site.

Delivery utility (poles, wires & outages): Oncor

Compare electricity plans →
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Natural Gas

Atmos Energy

Atmos Energy is the natural gas utility for North Richland Hills and most of the DFW metro. Set up service directly with Atmos; some newer homes are all-electric with no gas hookup.

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Water & Sewer

City of North Richland Hills

The City of North Richland Hills provides water and wastewater service and sets up residential trash and recycling on the same account. Start service through the city a business day or two before move-in.

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Trash & Recycling

City of North Richland Hills

Residential trash and recycling in North Richland Hills are handled by the city (often through a contracted hauler) and set up with your city water account.

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Internet

Widest coverage: Spectrum

Spectrum reports service to 92% of homes inside North Richland Hills city limits, the widest reported coverage of any provider other than the satellite companies and the 5G home-internet carriers. Fiber is reported at 72% of homes. Full provider comparison on our North Richland Hills internet page.

Check your address (FCC map) →

Electricity: You Pick, Oncor Delivers

Coming from a regulated state, this trips people up: there's no default power company in North Richland Hills. You pick a retail electric provider off a marketplace, and Oncor delivers the electricity over its lines no matter whose name is on the bill. Start at Power to Choose, read past the headline rate — it usually assumes a usage level you may not hit — and skip plans with big minimum-usage fees or teaser rates that jump after a few months. A plain 12-month fixed-rate plan is the right call for most homes. Set it up a few days before move-in.

Gas, Water, and Trash

Natural gas comes from Atmos Energy across North Richland Hills and nearly all of DFW — set it up online or by phone, and note that some newer homes are all-electric. Water, sewer, and residential trash and recycling run through the City of North Richland Hills on one account, so those get handled in a single stop. Give yourself a day or two of lead time, more around the first of the month when everyone's transferring service.

Internet

Providers report home internet service inside North Richland Hills city limits over licensed fixed wireless at 96% of homes, cable at 90% of homes, fiber at 72% of homes, and DSL over copper phone lines at 50% of homes, out of 33,408 homes and apartments, according to FCC National Broadband Map data as of December 31, 2025.

At least 90% of homes have a reported wired or fixed-wireless option of 100/20 Mbps or faster, and at least 90% have a reported gigabit (1,000/100 Mbps) option.

Spectrum reports service to 92% of homes inside North Richland Hills city limits, the widest reported coverage of any provider other than the satellite companies and the 5G home-internet carriers. Fiber is reported at 72% of homes.

Availability is address-specific: check your exact address on the FCC National Broadband Map before signing up.

FAQ: Utilities in North Richland Hills

Sources & Verification

  1. FCC National Broadband Map

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