Setting Up Utilities in Palestine, Texas
Palestine is part of Texas's deregulated electricity market: Oncor owns the lines and delivers the power, but you choose your own retail electric provider, so it's worth comparing plans before you sign up.
Natural gas comes from Atmos Energy, the City of Palestine handles water and trash, and Zito Media reports the widest internet coverage in town (94% of homes on the FCC broadband map).
Electricity
You can choose your providerPalestine is in the deregulated ERCOT market on the Oncor grid. Oncor delivers the power and handles outages, but you choose your retail provider and can compare plans on Power to Choose.
Delivery utility (poles, wires & outages): Oncor
Compare electricity plans →Natural Gas
Atmos Energy
Atmos Energy is the natural gas utility serving Palestine.
Water & Sewer
City of Palestine
The City of Palestine provides water and wastewater service; rural properties may be on a water supply corporation.
Trash & Recycling
City of Palestine
Residential trash service is handled through the City of Palestine; set up service alongside your water account.
Internet
Widest coverage: Zito Media
Zito Media reports service to 94% of homes inside Palestine city limits, the widest reported coverage of any provider other than the satellite companies and the 5G home-internet carriers. Fiber is reported at 82% of homes. Full provider comparison on our Palestine internet page.
Check your address (FCC map) →Electricity: You Choose Your Provider
Because Palestine is in the deregulated part of Texas, electricity service is split in two. Oncor is the transmission and distribution utility — it owns the lines, reads your meter, and is who you call during an outage — but it doesn't sell you electricity. That comes from a retail electric provider you choose yourself.
That makes it worth shopping before you turn the lights on. The state's official Power to Choose site lists every provider serving the Oncor grid, so you can compare price, contract length, and plan type for your ZIP code.
Gas, Water, and Trash
Natural gas in Palestine is provided by Atmos Energy. Water, wastewater, and residential trash come from the City of Palestine, typically set up on one utility account when you move in. Properties outside the city may instead rely on a rural water supply corporation, so confirm for your specific address.
Internet
Providers report home internet service inside Palestine city limits over cable at 92% of homes, fiber at 82% of homes, licensed fixed wireless at 74% of homes, and DSL over copper phone lines at 19% of homes, out of 9,811 homes and apartments, according to FCC National Broadband Map data as of December 31, 2025.
At least 92% of homes have a reported wired or fixed-wireless option of 100/20 Mbps or faster, and at least 82% have a reported gigabit (1,000/100 Mbps) option.
Zito Media reports service to 94% of homes inside Palestine city limits, the widest reported coverage of any provider other than the satellite companies and the 5G home-internet carriers. Fiber is reported at 82% of homes.
Availability is address-specific: check your exact address on the FCC National Broadband Map before signing up.
FAQ: Utilities in Palestine
Yes. Palestine is in Texas's deregulated electricity market on the Oncor grid, so you choose your own retail electric provider. Oncor delivers the power and handles outages, while you pick who you buy electricity from and can compare plans on Power to Choose.
Oncor is the transmission and distribution utility that owns the lines and delivers power in Palestine, but it doesn't sell electricity. You buy your electricity from a competing retail provider of your choice.
The City of Palestine provides water, sewer, and trash service. Natural gas is provided by Atmos Energy.
Apart from satellite and 5G home-internet carriers, Zito Media reports the widest coverage: 94% of homes inside Palestine city limits in FCC data as of December 31, 2025. Other providers reporting at least 10% coverage: Brightspeed, AT&T, Verizon Home Internet, and T-Mobile Home Internet. Availability varies by address, so check the FCC National Broadband Map.
Sources & Verification
East Texas guides
Region-wide guides that put Palestine in context — where to go, what things cost, and how people actually live here.
Moving to East Texas: What You Need to Know
Thinking about moving to East Texas? A fact-checked guide to healthcare, schools, getting around, weather, and daily life in Tyler, Jacksonville, and the towns around them.
Read Guide →Cost of Living in East Texas
What it costs to live in East Texas, using Census figures: home values and rents in Tyler, Jacksonville and Athens compared with Texas and the big metros, plus taxes, utilities, healthcare and driving.
Read Guide →East Texas Real Estate Guide
East Texas real estate by the numbers: Census home values for Tyler, Athens and Jacksonville, drive times, property-tax basics and what buyers should check.
Read Guide →Best Day Trips from Tyler and East Texas
Drive-time guide to day trips from Tyler: state parks, small towns, museums, and lakes within about 30 minutes, an hour, and up to three hours.
Read Guide →Business Owner?
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