Setting Up Utilities in White Oak, Texas
White Oak is outside Texas's deregulated electricity market. Most of the city is served by AEP/SWEPCO, a single regulated utility, with Upshur Rural Electric Cooperative covering the addresses SWEPCO doesn't — either way there are no retail plans to shop, and the state's Power to Choose site returns no plans for ZIP 75693.
The city itself handles the next steps: water, sewer, and sanitation all run through one City of White Oak utility account (Republic Services does the actual trash pickup), CenterPoint Energy is the only natural gas provider in town, and Sparklight reports the widest internet coverage in town (91% of homes on the FCC broadband map).
Electricity
Single regulated providerThe majority of White Oak is served by AEP/SWEPCO at regulated rates, with Upshur Rural Electric Cooperative serving the remainder — the city's own new-resident guide spells this out. No competitive plan shopping is available.
Provider: AEP Southwestern Electric Power Company (SWEPCO)
Natural Gas
CenterPoint Energy
CenterPoint Energy is the only natural gas provider in the City of White Oak, per the city's new-resident guide.
Water & Sewer
City of White Oak Utilities
The city supplies water, sewer, and sanitation on one account; new service requires forms and a water meter deposit at City Hall. A few areas of the city don't have sewer service.
Trash & Recycling
Republic Services (city contract)
Sanitation is provided by Republic Services and included in the monthly city utility bill; the designated pickup day is Wednesday.
Internet
Widest coverage: Sparklight
Sparklight reports service to 91% of homes inside White Oak city limits, the widest reported coverage of any provider other than the satellite companies and the 5G home-internet carriers. Fiber is reported at 92% of homes. Full provider comparison on our White Oak internet page.
Check your address (FCC map) →Electricity: One Regulated Provider, No Shopping
White Oak sits in Gregg County's SWEPCO territory, outside the ERCOT grid that powers Texas's deregulated market — the state's Power to Choose site returns no plans for ZIP 75693. The city's new-resident guide is direct about it: the majority of White Oak is served by AEP/SWEPCO, and any property SWEPCO doesn't reach is on Upshur Rural Electric Cooperative.
In practice that means no rate shopping. You open an account with SWEPCO (or the co-op, depending on your address), the rate is regulated, and your provider is also who you call about outages.
Gas, Water, and Trash
CenterPoint Energy is the only natural gas provider inside the city. Water, sewer, and sanitation are all bundled on one City of White Oak utility account — new customers fill out service forms and pay a water meter deposit at City Hall. The trash side of that account is serviced by Republic Services, with Wednesday as the citywide pickup day. A few areas of the city don't have sewer available, so ask when you set up.
Internet
Providers report home internet service inside White Oak city limits over fiber at 92% of homes, licensed fixed wireless at 87% of homes, cable at 86% of homes, and DSL over copper phone lines at 53% of homes, out of 3,012 homes and apartments, according to FCC National Broadband Map data as of December 31, 2025.
At least 92% of homes have a reported wired or fixed-wireless option of 100/20 Mbps or faster, and at least 92% have a reported gigabit (1,000/100 Mbps) option.
Sparklight reports service to 91% of homes inside White Oak city limits, the widest reported coverage of any provider other than the satellite companies and the 5G home-internet carriers. Fiber is reported at 92% of homes.
Availability is address-specific: check your exact address on the FCC National Broadband Map before signing up.
FAQ: Utilities in White Oak
No. White Oak is outside Texas's deregulated market — Power to Choose returns no plans for ZIP 75693. Most of the city is served by AEP/SWEPCO at regulated rates, with Upshur Rural Electric Cooperative covering addresses SWEPCO doesn't reach.
AEP/SWEPCO serves the majority of White Oak. If your property isn't in SWEPCO's footprint, it will be served by Upshur Rural Electric Cooperative — the city's new-resident guide confirms the split.
The City of White Oak supplies water, sewer, and sanitation on one utility account, with Republic Services handling the actual trash pickup on Wednesdays. CenterPoint Energy is the only natural gas provider in the city.
Apart from satellite and 5G home-internet carriers, Sparklight reports the widest coverage: 91% of homes inside White Oak city limits in FCC data as of December 31, 2025. Other providers reporting at least 10% coverage: Optimum, AT&T, Etex, T-Mobile Home Internet, and Verizon Home Internet. Availability varies by address, so check the FCC National Broadband Map.
Sources & Verification
East Texas guides
Region-wide guides that put White Oak in context — where to go, what things cost, and how people actually live here.
Moving to East Texas: What You Need to Know
Thinking about moving to East Texas? A fact-checked guide to healthcare, schools, getting around, weather, and daily life in Tyler, Jacksonville, and the towns around them.
Read Guide →Cost of Living in East Texas
What it costs to live in East Texas, using Census figures: home values and rents in Tyler, Jacksonville and Athens compared with Texas and the big metros, plus taxes, utilities, healthcare and driving.
Read Guide →East Texas Real Estate Guide
East Texas real estate by the numbers: Census home values for Tyler, Athens and Jacksonville, drive times, property-tax basics and what buyers should check.
Read Guide →Best Day Trips from Tyler and East Texas
Drive-time guide to day trips from Tyler: state parks, small towns, museums, and lakes within about 30 minutes, an hour, and up to three hours.
Read Guide →Business Owner?
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